Erin, Pharmacy Manager – In honor of American Pharmacists Month, meet Erin, who joined the Walmart team as a pharmacy manager straight out of college 10 years ago. She’s made quite the name for herself as a member of Walmart’s Pharmacy Advisory Panel – an opportunity that’s helped roll some of her ideas out to thousands of stores across the country.
So you know that feeling when you’re at a concert watching your favorite band and you’re screaming at the top of your lungs and waving your arms like a crazy person pleading for them to notice you? You just know that if you’d only connect eyes, you would magically fall in love, get married and live happily ever after in a mansion on the beach. Because that’s the way it works, right? I think a lot of people feel like that about their jobs – like they’re always standing on their toes, craning their necks and trying to yell louder than the person next to them about issues they’re having at work. Pretty frustrating. And at a company like Walmart with more than 2 million associates all over the world, you might think you’ve got a better chance of sweeping Justin Timberlake off his feet with your across-the-concert-arena glances than being heard by senior leaders. But Walmart does a crazy thing. They actually create ways to help associates be heard. I’m living proof.
A lot of “top 10” lists name communication as one of the most important things to employees – sometimes even more important than salary. I believe it. I’m one of 13 people who present the views of about 17,000 Walmart and Sam’s Club pharmacists as part of the company’s Pharmacy Advisory panel. So, I’ve basically been put on stage in front of as many people as a typical college basketball arena holds, each of them trying to connect eyes with me because I literally have a direct line to our senior leadership. I don’t know how celebs do it. Then, three times a year, the company brings us to the home office in Bentonville, Arkansas, where I’m put on stage again for “open mic night” in front of some serious decision makers to talk through what I’m hearing from field pharmacists. It’s a wild experience.
If you’ve ever been part of a committee, you know making a decision isn’t always (read: almost never) easy. But I’ll tell you, our group is all about getting things done. Since we came together for the first time a couple years back, we’ve had some big ideas that have been rolled out at the store level. We’ve been able to make some major changes to pharmacy processes that have helped push our focus on patient safety and efficiency, and our Total Quality Initiative, to a new level. I’ve got at least a year left as a panelist, so I’m not done yet!
While I’ve yet to be swept off my feet to live a lavish lifestyle with a superstar musician, I really feel like I’ve hit it big by being part of Walmart’s Pharmacy Advisory Panel. The company built the stage I’m standing on today and has given us associates the chance to make a huge difference in the work experiences of pharmacists, technicians and sales associates in Walmart pharmacies. It’s pretty cool to be a part of this. Who needs a mansion on the beach, anyway?
By the way, I can totally handle more than 17,000 pharmacists in the audience, so check out available pharmacy jobs at Walmart and Sam’s Club, and let’s talk pharmacy in the comment section or on Twitter using the hashtag #WMTjobs